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Search the Bookstore Membership New Membership Renewal Certification Programs CTC CTIE Other Products Gifts Resources PDF Versions CTA Module CTC Module Destination Specialist Course Lifestyle Specialist Course Printed Texts CTA Module CTC Module Destination Specialist Content Only Destination Specialist Content and Test Lifestyle Specialist Content Only Lifestyle Specialist Content and Test Textbook TRIP Overstock Test-Only CTA Test CTC Test CTIE Test Destination Specialist Test Lifestyle Specialist Test The Travel Institute Fund Fund Donations Resources : The Wonder of Wow - Nolan Burris Workshop on CD-ROM This interactive course is great for training your staff. In today.s world, your customers have more choices than ever before. They are net-connected and fully educated on prices, products and competitive options. Is it still possible to win customers and create a profit in this wacky world? Of course! But first you.ll have to increase your *WOW Factor!” Simply put, it is no longer enough to offer good prices and good service. Today, you have to totally WOW your clients to keep them. But don.t let that scare you! It.s a lot easier than you might think. In this inspiring and educational program, you will learn how to turn your customers into devoted, raving fans. You.ll learn that the secrets of creating more WOW are right under your nose. Please Note: The program works best with Internet Explorer 6 or higher. You need a sound card and speakers to hear the audio. No refunds or exchanges. About Nolan Burris An in-demand international speaker, Nolan Burris travels around the world teaching others how to create success in their own lives and businesses. All of his programs are designed to deliver practical methods for success. His style is fun, engaging and very energetic. He always leaves his audiences cheering.   In Stock Quantity: Price: $42.00   Home | About Us | Press Room | Sitemap | Supporters | Industry Links | Career Center | Find a Travel Professional copyright The Travel Institute © 2009