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Search the Bookstore Membership New Membership Renewal Certification Programs CTC CTIE Other Products Gifts Resources PDF Versions CTA Module CTC Module Destination Specialist Course Lifestyle Specialist Course Printed Texts CTA Module CTC Module Destination Specialist Content and Test Lifestyle Specialist Content and Test Textbook TRIP Overstock Test-Only CTA Test CTC Test CTIE Test Destination Specialist Test Lifestyle Specialist Test The Travel Institute Fund Fund Donations Textbook : Travel Sales and Customer Service 2nd Edition This practical text introduces students to the basic principles of sales and customer service. Students learn the sales cycle and strategies for sales and marketing success. Most important, every step of the way they are shown how effective customer service can not only help close the sale, but also generate incremental business. Travel Sales and Customer Service is organized into nine well-defined chapters, offering flexibility in the presentation of topics.   In Stock Quantity: Price: $59.00   Home | About Us | Press Room | Sitemap | Supporters | Industry Links | Career Center | Find a Travel Professional copyright The Travel Institute © 2009