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Search the Bookstore Membership New Membership Renewal Certification Programs CTC CTIE Other Products Gifts Resources PDF Versions CTA Module CTC Module Destination Specialist Course Lifestyle Specialist Course Printed Texts CTA Module CTC Module Destination Specialist Content and Test Lifestyle Specialist Content and Test Textbook TRIP Overstock Test-Only CTA Test CTC Test CTIE Test Destination Specialist Test Lifestyle Specialist Test The Travel Institute Fund Fund Donations  Product SKU Stock Price Qty Buy  CTA Module Customer Service PDF Version PDFCTASVC Yes $40.00 Customer-Focused Selling PDF Version PDFCTASELTVL Yes $40.00 Effective Listening Skills PDF Version PDFCTALISTS Yes $40.00 Interpersonal Communication PDF Version PDFCTAICOMM Yes $40.00 Planning Itineraries PDF Version PDFCTAPLANI Yes $40.00 Preventing Credit Card Fraud PDF Version PDFCTAPCC Yes $40.00 Professionalism at Work PDF Version PDFCTAPROFW Yes $40.00 Selling All-Inclusive Resorts PDF Version PDFCTASAI Yes $40.00 Selling Escorted Vacations PDF Version PDFCTASEV Yes $40.00 Selling Travel Insurance PDF Version PDFCTASTI Yes $40.00 Teamwork PDF Version PDFCTATEAMW Yes $40.00 Time Management PDF Version PDFTIMEM Yes $40.00 Touring the World PDF Version PDFCTATOURW Yes $40.00 Understanding Customer Needs PDF Version PDFCTACNEED Yes $40.00 Home | About Us | Press Room | Sitemap | Supporters | Industry Links | Career Center | Find a Travel Professional copyright The Travel Institute © 2009