SMART Start 2010 just got better!
In addition to clear action steps and a set deadline for completion, SMART Start 2010 now has attractive pricing to make that goal even more attainable. Until March 19th, register for the CTA at the test-only price and receive the study materials in PDF format* for free – a savings of up to $70 off the regular price of the programs in PDF format. Visit our SMART Start 2010 page to see you can have your certification by July 4th.

* Processing Fees additional. Traditional books are available for an additional fee.

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The Certified Travel Associate (CTA) program teaches front line travel professionals how to close more sales, improve efficiency, expand geography knowledge and fine-tune customer service skills, all while earning widely recognized industry credentials.

The CTA program offers flexible enrollment options allowing candidates to customize the program to meet their individual needs.


Option 1. CTA Course Materials and Testing
This option includes eight core courses: Understanding Customer Needs; Customer-Focused Selling; Professionalism at Work; Customer Service; Touring the World; Selling Special Interest Travel; Interpersonal Communication; Computer Technology and the choice of four electives. It also includes the CTA test.

Option 2. CTA Test-Only
This new test-only option allows candidates to put their knowledge to the test! The CTA test consists of 40 objective questions based on the core courses and 4 essays based on the electives. Candidates can purchase the test only OR the test and a selection of courses that they may want to brush up on in preparation for the test. Click here for more information and how to prepare for the CTA test.

To earn the CTA, travel professionals must:

• Pass the CTA test.


• Possess 18 months of full-time industry experience.


• Commit to annual certification maintenance to retain their certification.

The CTA program can be completed in 3 to 6 months however, candidates are allowed 12 months to complete and take the test. The program may be completed through self-study or at a Travel Institute Licensed School and testing is available online.

CTA FAQs

CTA candidates receive:

• FREE CTA online reviews held throughout the year covering the 8 core courses and a test review.


• New bi-monthly Study Buddy newsletters with tips to motivate and help keep you on track.


• $100 credit after graduation toward CTC or CTIE should you choose to continue your education.

Online CTA Review Classes!

Need help in completing your CTA program?
Contact us today to learn about our onlinreew

Test Request Form