Presented by: Nancy Friedman
The Telephone Doctor
Well, if you’re Nancy Friedman, The Telephone Doctor, you have nearly 1,000 of them…and only a few have been delivered to The Travel Institute so far.
A popular keynote speaker on customer service, communication skills and sales in the travel industry, Nancy will be presenting another one of her GOLDEN NUGGET programs on her webinar to the Travel Institute, Friday, March 31, 2017.
The travel industry has embraced Nancy’s content as evidence by her appearances at SABRE, Luxury Travel, (both 2 times ) as well as CLIA, Princess Cruises, Mast, Signature, Travel Leaders, NEST, ITE, San Juan Puerto Rico and many other travel organizations.
Golden Nuggets are – exactly what you’d expect… Genuine nuggets of glorious, relevant and informative information to help you with your sales, customer service and communication interactions.
A big fan and a firm believer in the use of a Travel Agent, Nancy will also tackle the “I can get it cheaper on line” problem that agents are tormented by.
Take a look at her www.nancyfriedman.com site, and if you have a question you’d like answered on the Webinar, email Nancy direct at firstname.lastname@example.org.
This session qualifies for 2 CEUs.