Five Steps to Enhance Your Customer Service Ethic By Steve Gillick This article originally appeared in past Travel Market Report. What exactly do customers expect from travel professionals? And the even bigger question: Are you up to providing it? Here are five points to ponder. Protocol every client and track every incident. […]
Tag Archives | Customer Service
Clear out the cobwebs – start the year right…..and come hear some good old fashioned customer service ideas, tips and techniques, with Nancy Friedman, Telephone Doctor.
Learn more from Nancy by checking out her books Hidden Gems … and 54 Golden Nuggets … The Best of the Telephone Doctor in our bookstore.
NON-MEMBERS: Registration fee is $19.99 – Register and pay here.
All webinars with The Travel Institute are included for free in your Basic or Premium Membership. Join today and attend this session for FREE!