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Tag Archives | Employee Development

“You Hired A New Person, Now What?”

DESCRIPTION: Calling all owners, managers, directors and training managers! Onboarding and ongoing training should be on of the top priorities in your to do list. The reality of it is, training a new person or provide ongoing training is time consuming and expensive. Join Guida Botelho, CTA Director of Training for an interactive discussion on tips and pitfalls of developing onboarding programs and ongoing training.

Click here to reserve your place!

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“Setting Yourself Apart from the Competition – Creating the ‘Wow'”

Featuring: Anne MacIntyre

Part of our “Advice from the Experts” Webinar Series.

DESCRIPTION:
You can have a very fancy logo, a wonderful website site and be knowledgeable, but if your clients aren’t impressed with your service and the value you provide-they are not coming back. So how do you create the WOW factor?

Join Anne MacIntyre on this 45 minutes to 1 hr session where she will give you tips and ideas on the most simple of details that will WOW your clients. From in-room gifts to delivery of documents, to special one in a lifetime experiences. These are all opportunities in which you can WOW your clients and keep them coming back.

Come learn what you should be doing to make your business the business clients come back to!

Are you a MEMBER? This webinar is included for free with membership. Please make sure you signed-in before registering.
CEU2016
This session qualifies for 2 CEUs.
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It’s Back to Basics with Nancy Friedman, The Telephone Doctor

DESCRIPTION:

Clear out the cobwebs – start the year right…..and come hear some good old fashioned customer service ideas, tips and techniques, with Nancy Friedman, Telephone Doctor.

Learn more from Nancy by checking out her books Hidden Gems … and 54 Golden Nuggets … The Best of the Telephone Doctor in our bookstore.

NON-MEMBERS: Registration fee is $19.99 – Register and pay here.
All webinars with The Travel Institute are included for free in your Basic or Premium Membership. Join today and attend this session for FREE!

Already a MEMBER? This webinar is included in your membership. Please sign-in to the website and then register for this event.
 
CEU2016
This session qualifies for 2 CEUs.
 
 

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Free Event – “You Hired A New Person, Now What?” with Guida Botelho, CTA

DESCRIPTION: Calling all owners, managers, directors and training managers! Onboarding and ongoing training should be on of the top priorities in your to do list. The reality of it is, training a new person or provide ongoing training is time consuming and expensive. Join Guida Botelho, CTA Director of Training for an interactive discussion on tips and pitfalls of developing onboarding programs and ongoing training.

Click here to reserve your place!

Continue Reading

August Webinar Series – “Get Sales-Fit” with Carol Parsons – Part 2

You are still welcome to register and join this series.

Everyone wants to increase their sales, but the real question is how? Sure, there is plenty of product training available to help you be more specialized and sell more. But what makes “Get Sales-Fit” stand out is that it focuses on core principles that really make a difference, like understanding the sales process, overcoming objections, qualifying the client, advising the client while gearing them towards a sale, and focusing on value and benefits vs. price.

REGISTRATIONS CLOSED

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August Webinar Series – “Get Sales-Fit” with Carol Parsons – Part 1

DESCRIPTION: “Get Sales-Fit” is a two-part coaching series that zeroes in on the essentials of consultative selling

Everyone wants to increase their sales, but the real question is how? Sure, there is plenty of product training available to help you be more specialized and sell more. But what makes “Get Sales-Fit” stand out is that it focuses on core principles that really make a difference, like understanding the sales process, overcoming objections, qualifying the client, advising the client while gearing them towards a sale, and focusing on value and benefits vs. price.

Thursday, August 13 and 20 at Noon EDT.

REGISTER TODAY: Registration fee is $139.00 – Register and pay here.

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Free Event – “You Hired A New Person, Now What?” with Guida Botelho, CTA

DESCRIPTION: Calling all owners, managers, directors and training managers! Onboarding and ongoing training should be on of the top priorities in your to do list. The reality of it is, training a new person or provide ongoing training is time consuming and expensive. Join Guida Botelho, CTA Director of Training for an interactive discussion on tips and pitfalls of developing onboarding programs and ongoing training.

Click here to reserve your place!

Continue Reading

Free Event – “You Hired A New Person, Now What?” with Guida Botelho, CTA

DESCRIPTION: Calling all owners, managers, directors and training managers! Onboarding and ongoing training should be on of the top priorities in your to do list. The reality of it is, training a new person or provide ongoing training is time consuming and expensive. Join Guida Botelho, CTA Director of Training for an interactive discussion on tips and pitfalls of developing onboarding programs and ongoing training.

Click here to reserve your place!

Continue Reading