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Five Steps to Enhance Your Customer Service Ethic

Five Steps to Enhance Your Customer Service Ethic By Steve Gillick     This article originally appeared in past Travel Market Report.   What exactly do customers expect from travel professionals? And the even bigger question: Are you up to providing it? Here are five points to ponder. Protocol every client and track every incident. […]

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5 Overlooked Spots To Promote Your Social Media Channels

You’ve built your Facebook page and now you’re ready to start building your audience. In order to do this, you need to start making a serious effort in listing your social media channel of choice in as many spots as you can find. Some more obvious promotional opportunities include your website, your email signature and […]

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