Yearly Archives: 2017

Connecting and Communicating

This month, we have been focusing on making connections among family, friends, colleagues, and clients. Building (or sometimes rebuilding) relationships depends greatly on effective communication. As the travel industry becomes increasingly technological, it is imperative that travel agents know how to establish trusting relationships with their clients. Such relationship-building leads to increased customer loyalty and […]

Your Gratitude Attitude

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Your Gratitude Attitude In life, forging strong personal ties is vital to happiness. The same goes for success in our professional lives. And this is especially true for travel professionals because the travel business is a service-oriented profession. So it is important to build close ties with clients, and this, in turn, will build loyalty […]

Roll Up Your Sleeves and Make a Plan

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Last week, you listed several goals for the upcoming year, along with specific actions for attaining them. Now it’s time to build a business plan that incorporates your short- and long-term goals. Having a plan will help you avoid common pitfalls, like spending too much money and time pursuing revenues not consistent with your goals […]