Category Archives: Industry News

Thinking Beyond Organization Success to Ensure Industry Success

Diane Petras, CTIE

An open letter to travel industry leaders from Diane Petras, CTIE, President, The Travel Institute    FRAMINGHAM, MA, November 2, 2021 – Every day, I see industry leaders making critical decisions for their organization’s success. Less evident at times is how their decisions may also affect our industry’s collective success. Organization and industry success are […]

Agent Career still appeals amid Fluctuating Travel Demand

Agent Career still appeals amid Fluctuating Travel Demand  The Travel Institute emphasizes Critical Need for New Agents to be Trained FRAMINGHAM, MA, October 4, 2021 – The Travel Institute is reporting a 36% increase in TRIPKIT introductory training applicants this year over the same period during 2020. This influx of new students includes teachers, nurses, […]

Industry’s education leader enlightens consumers on distinct value of certified agents

Diane Petras, CTIE

Industry’s education leader enlightens consumers on distinct value of certified agents Current, extraordinary time illuminates differences in agents for travelers An open letter to the industry from Diane Petras, CTIE, President, The Travel Institute FRAMINGHAM, MA, August 25, 2021 – As an industry, we understand the value travelers gain when working with a travel agent. Along […]

Third generation joins an elite group of certified travel agents

Change is often considered the only real constant in the travel industry and 2020 is yet another example of the many crises the industry has survived over time. Yet two family travel businesses, Ambassador Tours in San Francisco and Brentwood Travel in St. Louis, have stood the test of time through countless industry changes over the past 60+ years and believe this too shall pass.

The Opportunities of 2020 Have Prepared Us for Better Days 

The Opportunities of 2020 Have Prepared Us for Better Days  A Message from Diane Petras, CTIE, President, The Travel Institute Never has the New Year been more welcome in the travel industry—and around the world. Still, I am grateful for some critical positives for 2020: A bright light shined on the value of a professional […]

Our Industry’s ‘Newest’ Normal: Not So New

Diane Petras, CTIE

Our Industry’s ‘Newest’ Normal: Not So New More than once during this pandemic, I’ve talked about how advanced education has been experiencing a significant uptick in demand. This is true across many industries with trending internet search terms such as online degree, online program, online course coupled with industry-specific terms like nursing, photography and, of […]

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