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“7 Traits of Being a Successful Travel Agent”

May 10 @ 1:00 pm EDT - 2:00 pm EDT


Nancy Friedman
President, The Telephone Doctor, Customer Service Training


Why are some travel agents successful, natural born leaders and some are aren’t? How do some travel agents learn to deal with the ups and downs of life and find a way to make things better while others are so down and find the smallest thing to complain about? Some people seem to have a problem for every solution. Sadly, some people don’t deal or play well with others.

Successful travel leaders have several traits. Traits which allows them to move forward in a positive mode. Both personally and in business.

In this special session, Nancy will share the 7 Traits that can help make you more successful. And, how you can see future leaders in your own team as well – Each trait will have you laughing and learning skills that will last a lifetime.

    • Choose Your Attitude In Advance
    • Visualize Success
    • Demonstrate Humor, Energy and Enthusiasm
    • Resist Negative Tendencies
    • Be a “Whatever It Takes Person
    • Embrace Change; Expect It and Accept It
    • Be Grateful For What You Have


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May 10
1:00 pm EDT - 2:00 pm EDT
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