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5 Steps to Creating an Elevator Pitch for Travel Agents

by Mary Stein, Content Editor of Host Agency Reviews” Half (if not more) of working as a travel agent is sales. Every agent knows the importance of customer service––going the extra mile to book a flawless trip so first-time clients become lifetime clients. But how do you set yourself apart from other agents in the ever-growing […]

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5 Keys to Employee Engagement

In 2015, a Gallup Poll uncovered that only 32% of employees worldwide are engaged at work.  The majority (50.8%) of employees were “not engaged,” while another 17.2% were “actively disengaged.” In other words, only one in every three workers is psychologically committed to his/her job and likely to be making positive contributions to the organization. […]

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5 Live Streaming Video Content Ideas

As fast as video is evolving live-streaming video is leading the game. That popularity is shaking up the travel industry. The big question is: What to talk about? Opportunities in this realm are limitless. With live streaming video your audience has the opportunity to chime in with questions and comments while adding to the discussion. […]

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5 Ways to Make the Human Connection

Technology has done wonderful and horrible things to our world. Information has never been easier to find yet meaningful answers are often lost in a sea of biased and ad-funded data. Through social networks, texting, and instant messages we are in constant contact with more people through more channels than ever before. But, as the […]

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5 Customer Service Tips

Everyone says they are the best at this extraordinary business skill. This sadly, is not the case. The good news is that the competitive window is “open” for you to become truly exceptional at what you do. And it starts with the way you commit to service your customers. 1. Your customer is your competitor’s […]

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Travel Agents Embracing Content Marketing

Are you recognized as the leading Travel Expert for your niche? If not, you might take a marketing lesson from the greatest of all time who said: “I figured that if I said it enough, I would convince the world that I really was the greatest.” ~ Muhammad Ali So what’s your plan to tell […]

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Is “Accountability” a 4-Letter Word?

Some people think so. They envision a micro-managing, fire-breathing boss watching over their shoulder, waiting for them to make a mistake.  Then boom! Here come the consequences.  But accountability can be a powerful tool to catapult you into a higher sphere of accomplishment!  To whom are we accountable in our jobs? Supervisors Clients Colleagues Employees  […]

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5 Successful Social Habits

As a travel & tourism professional you know our industry and your clients. But what ensures that you stand out in the noisy world of social marketing? Did you know that over 50% of today’s travelers will rush to the keyboard, rather than the phone to make their travel bookings? (source: Hotel Executive) Creating the […]

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