Nancy Friedman’s – 54 Golden Nuggets: The Best of the Telephone Doctor

54 Golden Nuggets – The Best of The Telephone Doctor: Quick Tips to Cure Your Business Communication Ills is a compilation of over 54 of Nancy Friedman’s most popular and most frequently requested articles on curing any and all customer service ills in your organization. Far more than just telephone tactics, Nancy provides a practical and humorous approach to making great impressions and satisfied customers.

Nancy Friedman has been writing about effective customer service for years and has been read by tens of thousands of business professionals.

The price includes shipping and is sent directly from the author.

NOTE: This item is shipped directly from Ms. Friedman.

All products purchased from The Travel Institute are NON-REFUNDABLE. This includes memberships/subscriptions; online/downloaded courses and materials; textbooks and reference materials; and/or materials not created by The Travel Institute (3rd party products).
Damaged products will be exchanged for the same title.