Air Immersion

$175.00

Build the knowledge and confidence to navigate air travel with greater ease. Air Travel Immersion combines expert-led live sessions, practical resources, and real-world strategies to help you make smarter air decisions, reduce costly mistakes, and confidently guide your clients through every stage of their journey.

 

Book Air with Greater Confidence

What Air Travel Immersion Is All About

Air travel can be one of the most complex and intimidating parts of serving a client. Air Travel Immersion is designed to help travel advisors approach air with greater knowledge, confidence, and professionalism. Through four live PEP Talk lectures and a collection of practical digital resources, you will learn how to think through air travel decisions, from qualifying clients and designing itineraries to evaluating fares, reducing risk, and managing disruptions. This is not simply training on airline rules or booking procedures. It is an opportunity to strengthen the way you evaluate air options, guide clients, and communicate the value of your recommendations.

Air Travel Immersion is designed for:

  • Leisure travel advisors who feel uncertain or intimidated when discussing or booking air
  • Advisors who want to make stronger itinerary and airfare recommendations
  • Advisors looking to reduce errors and better manage travel disruptions
  • Experienced advisors who want to strengthen the value they provide beyond finding the lowest fare
  • Advisors interested in gaining a foundational understanding of air travel that may support future work in more complex or corporate travel environments

 

After completing Air Travel Immersion, you will be better prepared to:

  • Lead stronger client qualification conversations
  • Design air itineraries that balance schedule, comfort, value, and risk
  • Compare airfare and booking options with greater confidence
  • Explain fare rules and airline policies in client-friendly terms
  • Identify potential problems before they become costly issues
  • Apply quality-control practices to reduce booking and ticketing errors
  • Manage schedule changes, cancellations, and disruptions professionally
  • Position yourself as a trusted advisor rather than simply an airfare provider

Your Air Travel Immersion Experience

Four Live Expert Led Lectures

Practical Digital Resources

Participants will receive tools and reference materials designed to support better air travel conversations and decisions.

Expert-Led Instruction

Learn from air travel professionals with real-world experience navigating pricing, ticketing, itinerary design, client service, and disruption management.

Immediately Applicable Education

The strategies, worksheets, and guidance can be used with your next air travel client.

Expert Led Live Lectures

Live lectures will be recorded and placed in your learning module within 24-hours after session has closed.

graphic image for air immersion with airplane and smiling host Thomas Carpenter

Monday, September 28th at 3pm Eastern

Fraud Doesn’t Fly: Protecting Your Agency from Air Ticket Scams

Air tickets are one of the most common targets for fraud, and one bad booking can leave your agency facing chargebacks, debit memos, lost commissions, and unhappy clients. In this practical session, we’ll cover the warning signs of fraudulent bookings, common scams targeting travel advisors, best practices for verifying clients and payments, and simple workflow changes that can dramatically reduce your risk. You’ll leave with practical strategies to help protect your agency without sacrificing great custom

Tuesday, September, 29th at 3pm Eastern

Client Qualification & Strategic Air Itinerary Design

Learn how to think like an air expert, not just a ticketing agent.

Discover how to lead stronger client conversations, uncover traveler priorities, and build flight itineraries that balance schedule, comfort, value, and risk management. This session focuses on designing smarter air solutions that increase client confidence and sales conversions.

During this 1 hour session you will learn how to: 

  • Ask the right discovery questions
  • Build flight itineraries clients actually want to buy
  • Present options with confidence and authority
  • Create value beyond “cheapest fare” shopping
  • Position yourself as the travel expert clients trust

Wednesday, September 30th at 2pm Eastern

Air Pricing, Booking & Ticketing Mastery

Build confidence in pricing, fare rules, and accurate ticketing.

Master the booking process from pricing strategy to final ticket issuance. Agents will learn how to interpret fare rules, avoid costly mistakes, communicate value effectively, and manage bookings with greater precision and professionalism. 

During this webinar you will learn how to: 

  • Compare fares and identify “false savings”
  • Explain fare rules in client-friendly terms 
  • Quality control to prevent expensive mistakes
  • Upsell value instead of discounting price
  • Build a professional, revenue-focused mindset

Thursday, October 1st at 3pm Eastern

Risk Management, Client Protection & Disruption Resolution

Protect your clients, solve problems efficiently, and strengthen trust.

Learn how experienced air professionals prevent booking errors, manage schedule disruptions, navigate difficult client situations, and protect both the traveler and the agency throughout the travel experience.

During this webinar you will learn how to: 

  • Prevent the most expensive booking mistakes

  • Manage schedule changes and travel disruptions

  • Communicate airline rules with professionalism and clarity

  • Handle difficult client conversations calmly and effectively

  • Build trust through proactive service and expert guidance

Approved CEU logo

Continuing Education Units

Completion of this course qualifies for 5 CEUs toward maintaining the CTA, CTC, or CTIE certification.

RETURNS/REFUNDS:

All products purchased from The Travel Institute are NON-REFUNDABLE. This includes memberships/subscriptions; online/downloaded courses and materials; textbooks and reference materials; and/or materials not created by The Travel Institute (3rd-party products). Damaged products will be exchanged for the same title.