Hidden Gems … is a concise series of insights into how to build a relationship with a customer while gaining valuable information that will result in a sale. The key list of ingredients is the secret formula to closing more sales. It shows how to develop a personal, trusting bond with a customer. It shows how to get repeat business and how investing in a long-term relationship is the most powerful marketing tool to grow your business.
Nancy Friedman has been writing about effective customer service for years and has been read by tens of thousands of business professionals.
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NOTE: This item is non-refundable.