Nancy Friedman’s – Hidden Gems …
$12.00
by Nancy Friedman
Hidden Gems … is a concise series of insights into how to build a relationship with a customer while gaining valuable information that will result in a sale. The key list of ingredients is the secret formula to closing more sales. It shows how to develop a personal, trusting bond with a customer. It shows how to get repeat business and how investing in a long-term relationship is the most powerful marketing tool to grow your business.
Nancy Friedman has been writing about effective customer service for years and has been read by tens of thousands of business professionals.
The price includes shipping and is sent directly from the author.
NOTE: This item is shipped directly from Ms. Friedman.
Refunds/Returns:
Annual memberships, online/downloaded courses and materials, and/or materials not created by The Travel Institute (3rd party products) are non-refundable. Individuals in a monthly-charge program may cancel future payments and be withdrawn from their programs.
Printed course materials can be returned, and you may withdraw from those courses within 30 days of enrollment. After 30 days, no refund will be honored. Materials must be returned in saleable condition before a refund will be processed. Shipping charges are non-refundable. A 25% restocking/administration fee will be assessed all returns.
COLLEGE BOOKSTORES: College bookstores may return materials within 60 days of purchase. After 60 days, no refund will be honored. Materials must be returned in saleable condition before a refund will be processed. Shipping charges are non-refundable. A 25% restocking/administration fee will be assessed all returns.
Printed course materials can be returned, and you may withdraw from those courses within 30 days of enrollment. After 30 days, no refund will be honored. Materials must be returned in saleable condition before a refund will be processed. Shipping charges are non-refundable. A 25% restocking/administration fee will be assessed all returns.
COLLEGE BOOKSTORES: College bookstores may return materials within 60 days of purchase. After 60 days, no refund will be honored. Materials must be returned in saleable condition before a refund will be processed. Shipping charges are non-refundable. A 25% restocking/administration fee will be assessed all returns.
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