FREQUENTLY ASKED QUESTIONS

Chances are someone else had the same question as you, so we’ve compiled a list of answers to frequently asked questions to help you.

What's the difference between the Home-Based TRIPKit and Introductory TRIPKit?

The Home-Based version comes with one additional textbook and workbook designed to help you start your independent contractor business.
Click HERE for more information on both versions of this online entry-level training program.

Does the TRIPKit give me a license to sell travel?

There currently are no licensing requirements to sell travel. We do highly recommend that you earn your certification though. And we strongly suggest that you check your state laws for any Seller of Travel (SOT) requirements.

How do I get my license to sell travel?

There are currently no licensing requirements to sell travel. We do highly recommend that you earn your certification though.

Why does certification matter?

The Changing Face of Travel Agents survey shows close ties between certification and financial success.

How do I get my certification if I don't have 12 months of experience?

We encourage you to complete the entry level program (TRIPKit). Once that is done and you start in the industry, we encourage you to go through the CTA program.

What is the difference between the TAP and CTA exam?

The TAP exam focuses on the 5 areas of travel: Air, Ground, Hotel, Tours and Cruises.
The CTA focuses on the professional and practical skills you need to be a successful travel agent.

How long is the CTA test?

The CTA test must be completed within two (2) hours.

What is the CTA test like?

The CTA test has 60 multiple choice questions and 4 essay questions.

How do I find a proctor?

A proctor is a professional within his or her own industry, such as a teacher, accountant, firefighter, small business owner. Their role is to ensure that you are not using any online or printed materials to help you answer your essay, as well as ensure that you complete your test within the 2 hour time limit.

How do I request my certification test? How far in advance can I request my test?

Click HERE to request your test.
We must have the test request 5 business days in advance of the day you wish to take your test.

Can I take the test in print?

Yes, you may request the test in print.
Click HERE to request your test.

I don't have 12 months of industry experience; can I still take the CTA test?

Yes, you can. We will hold your certificate until you submit your notarized certification form detailing your experience.

Do I need to be a member to enroll in your programs?

No. While Membership is not a requirement to access most of our services, the affiliation does provide an array of valuable benefits (like 10-12 free webinars per month!) whether you’re just starting out or have been in the industry for years. Your membership in The Travel Institute also demonstrates your commitment to a higher standard both for yourself as well as the entire travel industry.

What is the difference between Basic and Premium Membership?

While ALL live webinars are free to Basic and Premium members, Basic members can access the 5 most recent webinars while Premium members can access ALL webinars.  Premium members also have FREE access to all online Destination & Niche Market courses (testing not included) in addition to the Library of White Papers.

ALL members receive a 10% discount on all purchases.

Take a look at our Membership website page to see what level of membership is right for you.

Will I earn more money if I'm certified?

Average sales ($554,880) and income ($42,953) among CTA, CTC, and CTIE certified agents in 2017 were nearly double the levels earned by non-certified agents ($266,024 and $22,485, respectively).

Data from The Changing Face of Travel Agents Survey, December 2017 (Conducted by Schreiner Research Services, an independent market research organization, 1808 travel agent respondents.) 

How do I submit my CEUs?

Please visit the CEU Approved Travel Programs page within the Certification tab where you will find a submission form link.

Why should I choose The Travel Institute?

The Travel Institute is dedicated to supporting your professional development throughout your entire career.

If you’re just getting started in the travel industry, the TRIPKit is the place to begin.

If you have some travel industry experience, we offer three levels of certification that are recognized as the gold standard in the industry (CTA, CTC, CTIE).

We also offer many Destination and Niche Market specialist programs and two levels of Membership which give you access to ongoing expert-led training 24/7!.

Your success is our goal!

What webinars do you offer?

In addition to several expert-led live webinars, our webinar schedule includes many free informational webinars per month about Preparing for a Travel Career, CTA, CTC & CTIE certification courses, Membership, Specialization, and The Travel Institute Open House. Please join us!

Can I get a copy of the webinar I attended?

All of our expert-led webinars are available in our Member Lounge.
Basic Members have access to the previous 5 webinars and Premium Members have access to ALL webinars.

While membership is not a requirement to access most of our services, the affiliation does provide an array of valuable benefits (like 10-12 free webinars per month!) regardless if you’re just starting out or have been in the industry for years. Your membership in The Travel Institute also demonstrates your commitment to a higher standard both for yourself as well as the entire travel industry.

Take a look at our Membership website page to see what level of membership is right for you.

How can I specialize in a particular Destination or Niche Market?

The Travel Institute’s Destination Specialist and Niche Market Specialist training programs span the globe and provide essential knowledge to help you create the kinds of experiences your customers expect – and come back for. It’s this type of training that sets you apart and gives you greater credibility with your clients. It also increases your value and earning power!

I've moved or changed jobs - - how can I update my contact information?

We do not want to lose touch with you, especially if you are currently enrolled in a certification program. Click HERE to send us your new contact information.

 

We hope we were able to answer your question here.  If not, please email us: support@thetravelinstitute.com.