Top NEW

Welcome to the New CTA

Certified Travel Associate Program

Are you looking to grow your sales, enhance your value with clients, improve your efficiencies, make yourself more marketable – and of course, earn more? The Travel Institute’s all-new CTA Certified Travel Associate course gives you the tools and knowledge to accomplish all those things and much more.

What You Will Learn

 

The new curriculum was written by subject matter experts and covers 15 critical areas of study designed to teach you how to be the very best travel professional. The learning experience is in-depth, thought-provoking, and delivered in a variety of blended learning formats. The new CTA program is a practical, real-life approach to your on-the-job success.

CTA Table of Contents

Professional Skills Modules:

  1. Business Ethics
  2. Business Writing Skills
  3. Customer Service
  4. Customer-Focused Selling
  5. The Art of Listening and Communicating
  6. Teamwork
  7. Time Management
  8. Understanding Customer Needs

Practical Skills Modules:

  1. How to Prevent Credit Card Fraud
  2. Planning Itineraries
  3. Selling All-Inclusive Resorts
  4. Selling Escorted Vacations
  5. Selling Special Interest Travel
  6. Touring the World
  7. Travel Insurance

Your Study Options

 

Whether you access the materials online or in print, the entire program is all self-paced. That means you determine the schedule and how much time you spend on a particular topic. Some you’ll breeze through. Others, you’ll take a deep dive before moving on. Each module follows the same learning platform that engages you through practice scenarios, application activities and did-you-know tips. Once you enroll in the program, you will have 12 months to complete your studies and take the final exam.  A virtual CTA Certified Travel Associate workshop is also offered for an additional cost in the spring or fall to help you prepare for the final exam.

 

Requirements

 

We want to make sure you get the most out of the CTA program, so we’ve established three requirements:

  1. You must have a basic understanding of the retail travel industry before enrolling
  2. You must pass the standardized CTA exam with a grade of 70% or higher
  3. You must have 12 months industry experience before you receive your CTA certificate

Your Investment

Online:

  • Full Payment: $399
  • Payment Plan: $33.25 monthly, plus $25 non-refundable administration fee
  • Tuition includes access to online materials and testing fees

Print:

  • Full Payment: $499 plus Shipping
  • Tuition includes printed materials, testing fees AND online materials

Enroll Today


Learn More about the Certified Travel Associate Certification

 

July 13 – 12 pm ET

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Fall Virtual CTA Workshop

 

Fall Virtual CTA Workshop

CTA certification is an ideal way to demonstrate dedication, professionalism, and status in the industry. Start to earn that well-deserved certification today.

Jennie Nowers, CTA“Being a CTA means that I am now a true professional. In the travel industry, taking the time and dedication to become a CTA signifies someone who cares about their career, and wants to learn as much as possible. Being a CTA verifies to both me and my clients that I am an experienced, professional agent.”Jennie Nowers, CTA - Kingdom Magic Vacations

The Certified Travel Associate program can be completed in 3 to 6 months; however, candidates have a full year (12 months) to complete their studies and test.

“The CTA course should be the gold standard for anyone selling the Travel experience. Whether new two the business, or a 10 year veteran.  “I love the course as much now, as I did when I first completed it. The updates are so relevant in today’s world. The work put in by The Travel Institute to keep this course so fresh and relevant is wildly impressive” Evan McElligott, CTA - Find Longer Vacations

TTI-CEU-Approved-100

Certified Travel Associates (CTAs) are required to earn a minimum of ten Continuing Education Units (CEUs) per year to maintain their certification. In addition to being a member of The Travel Institute, our CEU requirement is an effective way to master new skills, attain product knowledge, remain current on industry trends, and continue to develop your role as a travel professional.

Experienced? Why not Test-Out?

If you are a travel professional with at least twelve months of experience, you can demonstrate your knowledge by choosing our popular CTA Test-Only option. By relying on your experience in selling and servicing your customers, you can “test out” and take the same test as those enrolled in the full program and be eligible to earn same industry-recognized certification. Your experience counts for something … use it to earn your CTA.