Presented by: Anita Pagliasso – Vice-President Supplier Relations, KHM Travel
Online or in-person – first impressions matter a lot. You’ll have less than 30 seconds to impress someone and some studies state that you have only seven seconds before someone makes a judgment. Anita Pagliasso, member of The Travel Institute’s Professional Educators Program (PEP), author, and industry speaker will show you what to pack into those precious seconds to make your impression a positive one.
