Week 4: Emotional Intelligence & Coping with Change

Questions of The Week:

Emotional Intelligence – EI-an acronym that has taken off over the years. But what is it, really? Take the opportunity to explain what EI is and how it can impact your professional and personal life. 

List and describe the five competencies of Emotional Intelligence. Which competency do you struggle with the most?


Coping with Change – As a leader, you are often in charge of making change happen. Describe an instance when you led change. What steps did you take? How did you handle the different change phases and behaviors from your team?  

There are two change models-Thought Oriented Model and Results Oriented Model. Describe two key benefits of each.

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