Presented by: Sheila Folk, CEO and Founder of Travel Industry Solutions
In this session, delve into the core principles of Preparedness, Profit, and Protection—key ingredients to the longevity and prosperity of your business. Sheila Folk, CEO and Founder of Travel Industry Solutions, and a travel agency owner with a proven track record, will guide you through developing an effective client communication framework that upholds your duty of care, enlightens clients about their responsibilities, and reduces your exposure to risk. Discover the precise tactics that propelled her agency to a staggering $8 million in revenue within two years with a lean team and how her strategies have successfully navigated her through devastating industry upheavals.