Presented by: Sheila Folk, CEO and Founder of Travel Industry Solutions
In this session we’ll take an essential dive into the complex risks facing travel agents today. Hosted by Travel Industry Solutions, experts in travel standards and risk management, the session offers a deep understanding of crucial areas such as legal liabilities, compliance obligations, fraud detection, technological challenges, internal staff management, ethical practices, reputation maintenance, client safety, unpredictable travel events, and the financial implications of planning fees. Attendees will gain invaluable insights on navigating legal intricacies, maintaining compliance, preventing fraud, utilizing technology safely, managing human resources effectively, upholding ethical standards, safeguarding reputation, ensuring client safety, preparing for unexpected travel issues, and understanding the importance of charging planning fees. This transformative session is designed to equip travel agents with the strategies needed to mitigate challenges and capitalize on opportunities, ultimately ensuring safety, compliance, and excellence within their agencies.