Presented by: Sheila Folk – Co-Founder and Partner, Travel Industry Solutions
Join us for an in-depth webinar as we break down the new DOT airline refund rules and their impact on travel agents. These changes affect not just airlines, but travel agents like you, including those who are not the merchant of record. Learn how to navigate these rules, communicate effectively with your clients, and ensure your business remains compliant. Get the tools and insights you need to work with suppliers and protect your clients’ interests. Don’t miss this opportunity to stay ahead of the curve.
You’ll learn how to:
1. Understand how your suppliers are managing these new requirements.
2. Communicate with clients about their rights and set the right expectations.
3. Ensure your internal processes and policies are compliant.