Michele Cartwright, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? When I started researching my first cruise in 2007, I became obsessed — in the best way possible. I dove deep into every detail. And after that first cruise? I was hooked. I began sharing my experiences and growing […]
Beyond Clients: Using DISC to Understand and Motivate Your Team
As a travel agency owner, how can you use the DISC personality model to truly connect with and manage your team? For leaders, it’s not just about understanding clients—it’s about understanding your people. The CTC and CTIE programs will teach you how to use DISC to connect better, communicate smarter and turn differences into real […]