Presented by: Sheila Folk – CoFounder, Travel Industry Solutions
Fraud is one of the most dangerous—and least talked about—threats facing travel advisors today. From stolen credit cards and fraudulent bookings to costly chargebacks and suppliers forcing repayment, advisors are being targeted in ways that can cripple their business overnight. The travel industry loses billions each year to fraud, and the fallout goes far beyond financial loss: frozen merchant accounts, damaged reputations, and even legal exposure.
In this webinar, you’ll learn how fraudsters exploit travel agencies, the warning signs of fraudulent bookings, and why outdated payment practices leave you vulnerable. We’ll show you how to protect yourself with secure payment collection, PCI compliance basics, and most importantly—fraud detection before supplier payments are made. You’ll also gain insight into how chargebacks and supplier contracts can shift liability back onto you, and what steps you can take to safeguard your agency.
Key Takeaways:
- The real cost of fraud and why it’s an existential threat to travel businesses.
- Red flags that signal fraudulent travel bookings.
- The truth about credit card handling and PCI compliance.
- Why fraud detection before supplier payments is critical—and how TIS delivers the solution.
- How to protect yourself from chargebacks and supplier repayment liability.
