Author Archives: Taylor Ruecking

Opening the Door to Villa Travel   

Opening the Door to Villa Travel    By Judy Sweetland, Director Marketing & Asset Management,    Private Trade Winds, Inc. The world is now at the traveler’s fingertips, thanks to search engines and online booking sites, but, as we all know (because we’ve been there ourselves), nothing can take the place of human interaction, knowledge, wisdom, […]

Ireland: Shopping and Entertainment Insider Tips for Your Clients   

Ireland: Shopping and Entertainment Insider Tips for Your Clients    In this two-part series, we reached out to Evan McElligott, CTA to discuss the changing face of tourism in his native country. Owner of Independent Ireland, a company specializing in custom-designed tours (FITs) and small groups, Evan believes travel advisors should widen the scope of how […]

Clients DO Care About Credentials and Here’s Why

People are wired to care about credentials. In fact, competency assessment has been around since medieval times when guilds, or associations, were created so skilled craftsmen could pass on their knowledge to apprentices. Consumers began to look for a craftsman’s guild emblem to ensure consistency and confidence in workmanship. For tradesmen, this emblem was an honor […]

Response to Digital Credentials Validation Tool Overwhelmingly Positive

Response to Digital Credentials Validation Tool Overwhelmingly Positive Graduate Achievements Now Available Publicly; Industry Applauds Move The Travel Institute reports an overwhelmingly positive response to its new digital credentials online tool for validating agent certification, citing nearly 2100 graduates with active credentials to date. In addition, the education leader credited its new validation tool as […]

Practical Tips for Being More Empathetic and Positive

Use These Tips to Be More Empathetic and Positive   Over the past few weeks, we’ve been examining essential soft skills every successful travel professional must acquire or perfect. We’ve discussed great communication, effective listening, and effective time management. Today’s Hot Tip addresses empathy and positivity.  Be empathetic to connect with people. Your relationship with […]

How Good Are Your Interpersonal Skills?

How Good Are Your Interpersonal Skills?   The ability to communicate effectively with other people—in other words, having good interpersonal skills—is a basic element of doing business, no matter what line of work. But, in an industry in which consumers are comfortable finding their own travel information, good communication and listening skills can make the […]

Take a Hard Look at the Soft Skills that Boost Your Sales, Part Two

Take a Hard Look at the Soft Skills that Boost Your Sales, Part Two    by Diane Petras, CTIE, President of The Travel Institute This is Part Two of a two-part series about the five soft skills travel professionals need to acquire or enhance in order to succeed.    Last week, we discussed the two […]

The Value of Certification: Certification = Confidence and Credibility, Success and Sales

The Value of Certification: Certification = Confidence and Credibility, Success and Sales Part two of a two-part series. Last week, we shared comments from TTI certification program graduates about the messages certification sends to the world. This week, we asked our alumni to describe to their uncertified colleagues some of the benefits they have enjoyed […]