Daily Archives: February 1, 2022

The Importance of Building Trust and Being Empathetic During the Pandemic 

We know it is no easy task to handle the various continuing effects of the pandemic. During this time—when it seems global protocols and regulations are changing hourly—it can be frustrating for all travel professionals. But it’s vital to have empathy with your clients. You must listen to their needs and fears and do your […]

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