What inspired you to pursue a career in travel and tourism? Was there a defining moment?
I love travelling and exploring new places. I also love to help others. With that combination, it was an easy choice for me; so after early retirement from my job, I went full-time.
Can you share a moment in your career when you realized, “This is exactly what I’m meant to do”?
About 15 years ago, there was a couple that was experiencing marital issues and challenges. I suggested a cruise to them and sent them on a 3-day cruise. The rest is history. Something happened at sea and they came back as a different couple and their marriage is still going strong today. That’s the moment I said, If God placed me in this industry to impact lives in this manner, I’m all for it.
How has your journey evolved since graduating from The Travel Institute?
I am more confident when I speak to my clients, more knowledgeable, and my bottom line has increased significantly.
What’s your favorite part about helping others experience the world through travel?
To talk with them after they return from their trip and hear the excitement and satisfaction they express from their experiences.
What skills from The Travel Institute have made the biggest impact in your career?
Communicating with clients in person and otherwise.
What advice would you give to someone just starting their travel industry journey?
Start the right way and that’s building a solid foundation by getting the proper training through a reputable organization like The Travel Institute.
How do you stay motivated and inspired in an industry that’s constantly changing?
Travel and continuing education.
Are there any mentors or peers in the industry who’ve deeply influenced your path?
My Royal Caribbean Strategic Account Manager.
If you could only pack 3 items for a trip around the world, what would they be?
Camera, phone, Amex.
What’s one place on your travel bucket list that you haven’t crossed off yet?
Hawaii
