Managing Conflict on a Tour: Strategies for a Smooth Run
Gladys Palmer, CTIE Navigating through conflict on a group tour Group tours bring together people from a wide variety of backgrounds, cultures, passions and opinions to share a common adventure. These differences in and of itself can cause and will often require camaraderie and compromise to maintain smoothe positive balance. Understanding the overall dynamics of […]
Usha Rao, CTC – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? My college degree was in the hospitality industry in India, but due to various circumstances I found myself needing to pivot away from it. I have always loved interacting with people and wanted to travel the world. So given […]
Jennifer Feeney, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? I was inspired by travel from a very young age. Growing up in New Jersey, my family made travel a regular part of our lives — trips to the Outer Banks, the West Coast, Ireland (my father’s birthplace), and […]
Stacey Cabell, CTIE – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? In the beginning, it wasn’t some big glamorous dream. I was a young mom on a very tight budget, but I still wanted my kids to experience travel and make memories together. I spent a lot of time figuring […]
Leah Wright, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? I have always loved to travel but didn’t get a chance much since my children are 8 years, as one graduated the other is entering Middle School. So I started taking Spring Breaks with my daughter and asking her […]
Joyce Britton, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? Travel had always been something I loved, but it wasn’t until April 2025 that it became something I understood. I embarked on a transatlantic cruise from Port Canaveral to Barcelona, a journey that unfolded slowly, and deliberately, across open […]
Tonya Adkism, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? Back in 2010, I was traveling frequently, and friends and family would constantly ask me to help them plan and book their vacations. I realized how much I genuinely enjoyed creating memorable travel experiences for others. Seeing their excitement—and […]