Firsthand Insights from Larry Pimentel: Luxury Travel’s Icon If asked who the face for the Luxury Travel industry is, most people would say Larry Pimentel, CTC, President and Chief Executive Officer of Azamara Club Cruises. Recently, we interviewed Mr. Pimentel for his tips and advice for The Travel Institute’s Luxury: A Lifestyle Specialist Course. But this information […]
Branding: Standing Out in a Crowd What makes you different from any other travel provider? If your service seems the same as that of any other travel counselor, clients are unlikely to remain loyal to you. It’s easy to get lost in an industry filled with professionals selling similar products. The challenge is to stand […]
Top Questions — and Answers! — on Starting Your Business Every day at The Travel Institute, our coaches receive calls from many people looking for a start in the travel industry. Here are the most frequently asked questions, along with our advice: Question: How should I structure my new business? Answer: The issue of setting up your […]
Golf Travel: Booking Tee Times Planning for golf travelers is a bit more complicated than planning for other kinds of travelers, simply because the core reason for the trip is a time-consuming activity. Three and a half to six hours may be required for the daily round of golf, and, in the case of a […]
The Sales Cycle How does YOUR sales cycle flow? The sales process is dynamic, fluid and subject to unforeseen challenges at any point. While your techniques for dealing with these challenges may vary, the process for leading customers to a buying decision remains essentially the same. Step One: Identify Customers This involves two activities: finding […]
What I Wish I’d Known There is no better mentor or coach than a peer. One of the things we like best at The Travel Institute is listening to all of your great ideas and practical tips! Last year, we asked you to think back to when you were first starting out and give us your […]
“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” This quote from the American historian and philosopher, Will Durant, sets a timely tone for the upcoming new year and your resolution to become the best version of you. You should not have a one-and-done expectation about the concept of […]
There are so many levels of service in our industry, and the way in which you deliver travel documents to your clients can be considered service as well as branding. In the November 27 Hot Tip Tuesday, we provided you with some technical tips specifically on what to include in your clients’ itineraries; we even […]
Destination knowledge is critical to your job as a travel consultant. It is so important to differentiate yourself in the travel industry, and specializing in a region can help you do that.
You can immerse yourself in a destination by researching it, by taking a FAM trip, or by completing a program like the ones offered by The Travel Institute.
There never is enough time to accomplish all your tasks on a normal day, but hours seem to shrink even more during the holiday season. So, in order to work effectively and efficiently, you must learn how to determine what takes precedence among the list of things you need or want to accomplish. In other words, you need to prioritize.