5 Skills You Need to Sell River Cruises Effectively
Mastering the Travel Advisor Sales Cycle
A thriving travel career doesn’t begin with high-pressure pitches or memorized scripts. It starts with curiosity, empathy, and the ability to design trips that feel personal and unforgettable. The most successful travel advisors aren’t simply order takers. They’re trusted partners who listen, guide, and stay connected before, during, and long after the journey. At the […]
Managing Conflict on a Tour: Strategies for a Smooth Run
Gladys Palmer, CTIE Navigating through conflict on a group tour Group tours bring together people from a wide variety of backgrounds, cultures, passions and opinions to share a common adventure. These differences in and of itself can cause and will often require camaraderie and compromise to maintain smoothe positive balance. Understanding the overall dynamics of […]
Usha Rao, CTC – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? My college degree was in the hospitality industry in India, but due to various circumstances I found myself needing to pivot away from it. I have always loved interacting with people and wanted to travel the world. So given […]
Jennifer Feeney, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? I was inspired by travel from a very young age. Growing up in New Jersey, my family made travel a regular part of our lives — trips to the Outer Banks, the West Coast, Ireland (my father’s birthplace), and […]
Stacey Cabell, CTIE – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? In the beginning, it wasn’t some big glamorous dream. I was a young mom on a very tight budget, but I still wanted my kids to experience travel and make memories together. I spent a lot of time figuring […]
Leah Wright, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? I have always loved to travel but didn’t get a chance much since my children are 8 years, as one graduated the other is entering Middle School. So I started taking Spring Breaks with my daughter and asking her […]
Joyce Britton, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? Travel had always been something I loved, but it wasn’t until April 2025 that it became something I understood. I embarked on a transatlantic cruise from Port Canaveral to Barcelona, a journey that unfolded slowly, and deliberately, across open […]
Tonya Adkism, CTA – Alumni Spotlight
What inspired you to pursue a career in travel and tourism? Was there a defining moment? Back in 2010, I was traveling frequently, and friends and family would constantly ask me to help them plan and book their vacations. I realized how much I genuinely enjoyed creating memorable travel experiences for others. Seeing their excitement—and […]
5 Thoughts for Travel Advisors Navigating Unexpected Outcomes